01
Security deposit refund
Landlord keeping your deposit, vague deductions, or past the deadline? A firm, polite letter that asks for the itemized list and a date — with your photos and timeline built in.
Typical amount at stake: $500 – $2,500
Written for you · Delivered in 48 hours
You know you're owed money. You just need the words.
Tell me what's happening — a deposit that won't come back, a medical bill that looks wrong, a fee, a collector, a raise you keep putting off. I'll write you a custom script or letter for your exact situation, word-for-word ready to send or say.
48-hour deliveryOne flat price, no hourly billingPhone-friendly — order from your phone
$29Basic script / letter
$49+ follow-up & call prep
48 hrsDelivery promise
Sample — Deposit refundScript #Example
TO: LANDLORD / PROPERTY MANAGER
RE: SECURITY DEPOSIT — $1,200
RE: SECURITY DEPOSIT — $1,200
“Hi [Name], I'm writing about my deposit for [address]. I moved out on [date], left the unit clean, and returned both keys that day.
It's been [X] days and I haven't received the deposit or an itemized list of deductions. Could you send the full refund — or the itemized breakdown — by [date]?
I have move-out photos and my move-in checklist if helpful. I'd like to get this closed out this week. Thank you.”
↑ Every script is rewritten with your names, dates, amounts, and facts — not a fill-in template.
Start with your situation
Tap yours to see how the script opens, what it does, and what I'll need from you. No intake form to wrestle with on a tiny screen — just a few plain questions.
Don't see yours? Choose “Cancellation trap” if a company is making it hard to leave, or describe it in the intake — if I can't write it well, I'll tell you before you pay.
What I write
Six fights people lose mostly because they don't know the exact sentence that works. Each one is written from scratch for your case.
02
Medical bill dispute
Surprise charge, duplicate bill, or a code that doesn't match what happened. A dispute letter + call script that asks for an itemized bill and a review — calm, specific, and hard to brush off.
Typical amount at stake: $200 – $5,000+
03
Bank & card fees
Overdraft, late fee, or a charge you don't recognize. A short script for chat or phone that names the fee, your history, and the exact ask: “Please remove this fee today.”
Typical amount at stake: $25 – $300 per fee
04
Debt collector
Collector calling or mailing you? A validation-request letter and a call script that keeps you in control — what to ask, what to get in writing, and what not to say or agree to on the spot.
Typical amount at stake: $300 – $10,000+
05
Raise & rent
Two sides of the same skill: asking your boss for more, or asking your landlord for less / a renewal without the hike. Data-backed talking points in your voice, plus answers to the pushback.
Typical amount at stake: $1,200 – $8,000 / year
06
Cancellation trap
Gym, subscription, or service that makes cancelling feel like an obstacle course. A step-by-step script for chat, phone, and email — including the retention-offer comeback lines.
Typical amount at stake: $120 – $900 / year
Flat pricing. No surprises.
One script can be worth hundreds. You pay once, you keep the words forever, and you can reuse the approach next time.
Basic Script
One letter or phone/chat script, ready to use.
$29 one-time
- 1 custom letter or call/chat script for your exact situation
- Written with your names, dates & amounts
- Delivered within 48 hours by email
- 1 small fix included (name/date/detail correction)
Best for pushback
Script + Backup
For when they push back — and they often do.
$49 one-time
- Everything in Basic
- Follow-up script for their reply (“if they say X, you say Y”)
- Phone-call prep: opening line, 5 likely pushbacks & answers
- Delivered within 48 hours by email
Do the math on your situation
Enter what's at stake. This isn't a promise — it's just the honest comparison most people make before ordering.
How it works — all from your phone
No account to create, no app to download. Three steps, all doable on Android.
Step 1
Tell me the situation
Open the intake link in the Order section below and answer a few short questions: who, what, how much, what you've already tried. Takes about 4 minutes.
Step 2
Pay the flat price
Use the payment link for $29 or $49. You'll get a confirmation. The 48-hour clock starts when I have both your intake and your payment.
Step 3
Get your script in 48 hours
Your script arrives by email, ready to copy-paste or read word-for-word. With the $49 plan you also get the follow-up and call prep.
Questions, answered straight
Including the important limits — please read these before you order.
Is this legal advice?
No. Custom Script Shop provides general negotiation wording and communication help — not legal advice, not a law firm, and not a substitute for a lawyer. I don't interpret your lease, contract, or state law for you. If your situation involves a lawsuit, eviction, court date, or large debt in litigation, talk to a licensed attorney or a local legal aid office first.
Do you guarantee I'll win / get my money back?
No — and be wary of anyone who does. No outcome is guaranteed. What I guarantee is the work: a clear, specific, ready-to-use script written for your facts, delivered within 48 hours. Whether the other side agrees depends on them, your facts, and your follow-through.
How fast is delivery, really?
Within 48 hours of receiving both your completed intake and your payment. If I'm ever unable to meet that window, I'll contact you before the deadline with a new time or a full refund of what you paid for that order.
What do you need from me?
The basics: who the other party is, the amount, key dates, what happened in 3–5 sentences, and anything you've already sent or been told. Don't send passwords, full card numbers, Social Security numbers, or bank logins — I never need those to write a script.
What if they say no or ignore me?
That's exactly what the $49 Script + Backup plan is for: it includes a follow-up script for the most likely replies. With Basic ($29), you can add a follow-up later by ordering again and noting it's a follow-up to your first script.
Can you make the call or send the letter for me?
No. I write the words; you send or say them. That keeps you in control of your own accounts, identity, and decisions — and it's why the scripts include exactly what to say if they ask unexpected questions.
What's the difference between this and Counter?
This shop is one-off and custom: one script, written for your one situation, $29 or $49 once. Counter is my weekly subscription ($7/month) that sends a ready-to-use general negotiation script every week — salary, rent, bills, cancellations, and more. Many people order one custom script here, then stay ready for the next fight with Counter.
One script fixes this fight.
Counter keeps you ready for the next one.
Counter is my weekly email: one ready-to-use negotiation script every week — internet bills, rent, salary, medical bills, cancelling subscriptions, car prices. One win pays for years.
Counter — Weekly Scripts
$7 / month · first week free
New script every week at counterweekly.substack.com
Join Counter — $7/month →
Order your script
Two links, in order: fill the intake first, then pay. Your 48-hour delivery window starts when both are in.
Answer a few short questions about your situation — takes about 4 minutes from your phone.
Start your order — tell me your situation →Opens the intake form in a new tab. No payment yet — pay in Step 2 after you submit.
Custom Negotiation Script - Basic — one custom script or letter, delivered within 48 hours.
Pay $29 — Basic →Secure checkout on Stripe under Custom Script Shop.
Custom Negotiation Script - Plus — script plus follow-up and phone-call prep, delivered within 48 hours.
Pay $49 — Script + Backup →Secure checkout on Stripe under Custom Script Shop.
counterweekly.substack.com/subscribe
Get a new general script every week for $7/month. Subscribe to Counter →
Please read: Custom Script Shop provides general negotiation scripts and letters for informational and communication purposes only. It is not legal, financial, tax, or medical advice, and using a script does not create an attorney–client or advisor relationship. No result is promised or guaranteed. Review any letter before sending it, keep copies of everything you send, and consider a licensed professional for legal, court, or safety matters. Do not include passwords, full payment card numbers, or Social Security numbers in your intake.